One user had described the issue on the Xbox support forum. Fortunately, we have a couple of solutions to help you resolve this. I left it for like 10 minutes doing that and restarted my Xbox and that had done nothing. It was also working the day before perfectly fine.
How can I fix Xbox One if it’s not syncing data or it’s stuck?
1. Test network connection
2. Perform hard reset
You should be able to sync your game progress as before. If not, follow the below-mentioned steps.
3. Clear the local saved games
4. Contact the game developer
If you are facing a syncing issue with a particular game, try getting in touch with the developers and see if it has something to do with their end. See if this solves your problem.
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