It usually occurs for users that work with both Twitch and Streamlabs OBS. The error can be very frustrating especially if you dabble in gaming streaming, or if you want to see the latest streams from the channels you follow. For these reasons, in this article, we will explore some quick fixes for this issue. Please make sure to follow the steps presented here in the order listed below.
What can I do if I failed to fetch settings from Twitch?
1. Restart app with administrator privileges
Restarting the app using administrator privileges might be exactly what Twitch needs to fetch the settings. Twitch users won’t encounter any issues ever again:
Your favorite streaming platform may give you hard times when encountering various errors. You can avoid all those problems and enjoy every stream by using Opera GX - the only browser with Twitch integration.
Opera GX has some excellent features like the optimization for Twitch app, sidebar notifications with your favorite streamers, and a built-in VPN so you could change the servers and access Twitch from another location with another IP.
From the upper-right corner of the window, click on your profile picture.
Select Logout.
Click on the X button at the top right of your screen to close Streamlabs OBS.
Hit the Windows key, type Streamlabs OBS, then right-click on it and select Run as administrator.
Log back into Streamlabs OBS using your Twitch account, and try to see if the error persists.
2. Run auto-optimizer
3. Check if your stream key is correct
Some users also reported that Twitch failed to retrieve the stream key. If it’s happening to be in the same situation, make sure you verify some useful solution to fix it once and for all. In this article, we explored some of the best methods to deal with the Error fetching your channel information message. Try them and feel free to let us know if this guide helped you by using the comment section below.
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