The Epson cannot recognize ink cartridge error can also arise for older cartridges when they run out of ink. Users can’t print anything when an Epson printer doesn’t recognize a cartridge.
How can I fix the Epson cannot recognize ink cartridge error?
First, double-check that new cartridges are the right ones for your printer. Check that one of the printer models listed on the cartridge packaging matches your printer model. If the cartridges are the right ones for the printer, check out the resolutions below.
1. Insert the Print Ink Cartridges One at a Time
If you’re installing more than one new cartridge, try installing the cartridges one at a time instead. It might be the case that the error arises for just one of the cartridges, and installing them each separately will help identify what one that is. Furthermore, inserting new cartridges one at a time can even fix the issue on more recent Epson printer models.
2. Open the Printer Troubleshooter
3. Reset the Printer and Reinsert the Ink Cartridge
4. Clean the Cartridge Chips
The “Ink cartridges cannot be recognized” error can also be due to dirty cartridge chips. So, remove the cartridge that isn’t recognized and place it on a flat surface. Then wipe down the metal contact chip on the cartridge with a dry cloth to clean it. Thereafter, install the cartridge again. We hope that your Epson cannot recognize ink cartridge issue is gone by now. Let us know which solutions worked out for you.
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