The Teams app will not be working at times, so this should not come as a surprise. If you’re in a hurry, you can try the web version, but if you prefer using the desktop app, keep reading as we decipher how to resolve this error.

Why am I getting the error code Caa5004b?

Sometimes, desktop apps can malfunction and prevent you from using them. Mostly, they’re accompanied by an error code that directs you to address the underlying issue. For the Caa5004b error code in Teams, some of its main causes include:

Server issues – The Teams server may be overloaded when logging in or just downtime. Outdated application – Some applications may become unresponsive if not updated with the latest features. Corrupt cache – Over time, the Teams folder accumulates a cache, which can get corrupted if not cleared regularly. Internet connection issues – If your connection is slow or unstable, you may have trouble logging in to your Teams app.

How do I fix the error code Caa5004b?

A few basic steps that may resolve the issue include:

Try changing your Microsoft Teams password and see if you can log in. Check and update your Teams app from the Microsoft Store. Verify that your internet speeds are optimal. Check whether there are any bandwidth limits set on your Teams app. Ensure you’re running the latest version of Windows. Restart your router to re-establish the internet connection. Check Microsoft’s server status to see if there is any scheduled maintenance ongoing or downtimes. Use the web version and check if you can access your Teams account.

1. Clear Teams cache

2. Disable your antivirus temporarily 

3. Disable VPN 

4. Re-register your Teams account

5. Clear Microsoft Account Credentials

6. Reinstall Teams

Some users who also got the error were part of the Azure Active Directory accounts. Most of the above solutions did not work but dropping off and rejoining the domain helped resolve this issue.  SPONSORED If you’re part of a domain account and come across the same Caa5004b error, contact your administrator and ask them to drop you off and then add you again. And that’s all we had regarding this error, but be sure to check out our other articles on Teams login errors. We also address issues with Teams not downloading files, so don’t hesitate to visit our expert guide. Your feedback is important to us, so let us know if you’ve been able to resolve this error in the comment section below.

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