Even though there are a few variations to this exact error, the underlying message is the same: you will not be able to run the game. So, let’s find out how you can fix things when an error occurs while updating Steam games.
Why is Steam failing to update?
Here are some of the reasons you may encounter the error:
Corrupt game files – If you are facing problems with a particular game, it could be the game files to blame. Issues with the download cache – Often, Steam’s download cache is corrupt or the configurations are incorrect, leading to the An error that occurred while updating the message. Antivirus or firewall blocking the update – A third-party antivirus or firewall is often found to affect Steam. A simple solution would be to allowlist the app. Unstable Internet connection – If the connection drops every few minutes, you will have trouble updating or installing games on Steam. Here the error message usually reads, An error occurred while updating (no Internet connection) in Steam.
Some of the games affected by the error are:
An error occurred while updating Destiny 2 (app running) – Destiny 2 is a popular Steam game, and issues updating it can affect the user experience. An error occurred while updating Red Dead Redemption 2 (app running) – Another standard game reported by many to throw the error while updating. Sea of Thieves An error occurred while updating – Several users reported issues with Sea of Thieves, and for some, the download button was missing. An error occurred while updating Apex Legends – Apex Legends, being one of the most played games, often throws errors, and our solutions will help fix things. Also, some reported that Apex Legends wouldn’t launch at all.
How can I fix the error while updating on Steam?
Before we move to the slightly complex solutions, let’s first try a few quick tricks:
Restart the computer. Run Steam with administrative privileges. To do that, right-click on the Steam launcher/shortcut, and select Run as administrator. Turn off the modem/router for a minute, turn it back on, and check if you can download/update games. If you have any third-party antivirus or firewall installed, disable it and verify whether you still receive the An error occurred while updating message in Steam. In case things work out, we recommend switching to a more reliable and user-friendly antivirus and effective firewall. If you get the An error occurred while updating (shared library locked) message in Steam, ask the other person to either quit Steam or log out for a while.
If none of these did the trick, try the solutions listed next.
1. Terminate related processes
That’s it! The easiest way to fix issues updating a game in Steam is to terminate the game itself and any related Windows process. SPONSORED
2. Quit Steam
3. Clear the Download Cache
Now, check whether the An error occurred while updating invalid platform message in Steam disappears. If not, head to the next method.
4. Change the download Region
In some cases, you get the An error occurred while updating message in Steam, when there are issues with the download region. The one currently selected could be down or overloaded, and changing it should do the trick.
5. Repair the library
In case you are getting the An error occurred while updating (disk write error) message in Steam, it could be a problem with the library, and repairing it would work for most. Also, verify the drive storing Steam files doesn’t have Write Protection enabled.
6. Verify the integrity of game files
If nothing worked till now, it’s likely the corrupt local files to blame, and with this method, Steam would automatically fix things immediately. That’s all there is to the problem! By now, you should have gotten things up and running, and the An error occurred while updating message in Steam shouldn’t appear anymore. If you have any questions or want to share another solution, feel free to comment in the section below.
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