While G Hub allows you to customize your experience for Logitech G Gaming devices, for example, G Pro X, G 432, etc., it is prone to hardware issues. At the same time, it could be possible that the headset is not connected properly or it doesn’t have the correct driver installed. But if your Windows 11 PC is not recognizing wired headphones, we have some suggestions for you that can help you troubleshoot and fix the issue.

Why is G Hub not detecting my headset?

Sometimes, Logitech G Hub stops working due to internal errors that lead to the failure of the associated hardware. This is when you may come across issues like Logitech G Hub not detecting headset, or any other device like a mouse or keyboard. Some of the common reasons why G Hub may not detect devices are:

Outdated/corrupted sound drivers Compatibility issues with the system Using an older version of the device Pending Windows updates The headset is not set up properly

So, if your Logitech G Hub is not detecting the headset, we have some effective tips for you to fix the issue.

How to Fix Logitech G Hub if it’s not detecting the headset?

1. Update/reinstall the device drivers

1.1 Update the device drivers

Once done, close Device Manager, reboot your PC and check if G Hub can detect your headset now. Alternatively, you can also visit the headset manufacturer’s website, and download the latest driver version. You and install it manually.

1.2 Reinstall the device drivers

Now check if the issue is resolved or if you are still facing the Logitech G Hub not detecting headset problem. Otherwise, you can use a tool specialized in driver updates that will scan your PC for all outdated drivers and automatically update each one of them SPONSORED

2. Run G Hub in compatibility mode

Once done, connect the headset to your machine and check if it’s now being detected by Logitech G Hub. Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.

3. Disable & enable the device in Sound properties

Now, go to G Hub and check if you can now see your headset and if it’s connected.

4. Run G HUB with the default settings

Now, run G HUB, where all the settings will be set back to default, and you should not face any issues with the headset.

5. Revert to previous settings

Now, launch and run G HUB, and your previous settings should be restored.

How do I connect my headset to my G hub?

To connect your headset to Logitech G Hub on Windows, you can follow the below instructions: The Logitech headset should now work with your G Hub application and you should not encounter any more issues. At the same time, make sure you plug in the microphone securely and also press your PC connectivity cable into the correct jack harder until you feel two firm clicks. You can also connect your headset to another computer to test. But, if it fails to work, chances are the headset is physically damaged, and you should contact Logitech for further assistance. But if you are facing an issue where the G Pro wireless is not showing in the Logitech gaming software, follow our post for more details. For any other queries related to Logitech devices, do let us know in the comments box below.

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